Borrowing Policies



There is no charge for normal wear and tear or minor damage that doesn’t affect an item’s usefulness.

The charges for lost or damaged materials:

  • Entire item or items owned by Greene County Public Library damaged beyond use: price from the item record, plus a $3 service charge.
  • Lost or damaged Resource Sharing—OCLC/Worldcat items: $20 per item plus any
    replacement charges levied by lending library.
  • Lost or damaged Resource Sharing—SearchOhio & OhioLINK items: $25 per item.
  • Lost booklets from CD, DVD or CD-ROM packages: $5.
  • Lost or damaged bin for classroom collection or KEY kit: $5.
  • Lost hanging bag from an audio-tape, CD-ROM or other material: $5.
  • Lost video case, CD case, or audio cassette case: $5.
  • Lost map from travel book: $5.
  • Lost Leased audiobook or CD: $50.
  • Lost tape or CD from a multi-part, unabridged audiobook: $10 per tape or disk.
  • Lost tape or CD from a multi-part, abridged audiobook: Cost of the entire item, plus
    the $3 service charge.
  • Lost tape or CD from a multi-part work: Cost of the entire item, plus the $3 service
    charge

Public Policy Manual

Download our Public Policy Manual for complete details on all library policies.



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Item Loan Period Number of Renewals
Console Games 1 week 3
DVDs 1 week 10
OhioLINK DVDs & Media 1 week 3
SearchOhio DVDs 1 week 3
WorldCat DVDs 1 week 0
Express Books 1 week 0
Adult Books 3 weeks 10
Audiobooks 3 weeks 10
CD-ROM 3 weeks 10
Children’s Books 3 weeks 10
Magazine 3 weeks 10
Music CD 3 weeks 10
Playaway 3 weeks 10
SearchOhio Books 3 weeks 3
OhioLINK Books 3 weeks 6
Teen/YA Books 3 weeks 10
Art 6 weeks 10
Outreach Items 6 weeks 10
WorldCat Books varies 1

Renewing Materials

Most items may be renewed if another patron has not requested them. Please note the following exceptions.

  • Express books may not be renewed.
  • Print items obtained via Worldcat can be renewed one time; non-print items obtained via Worldcat cannot be renewed.

How to Renew Materials

You can renew materials online using My Account or call (937) 374-1396.

Public Policy Manual

Download our Public Policy Manual for complete details on all library policies.



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Item Fines Max Fine
Console Games 10¢ a day $5
DVDs 10¢ a day $5
Adult Books 10¢ a day $5
Audiobooks 10¢ a day $5
CD-ROM 10¢ a day $5
Children’s Books none
Magazine 10¢ a day $5
Music CD 10¢ a day $5
Playaway 10¢ a day $5
Teen/YA Books none
Art 10¢ a day $10
Outreach Items none
SearchOhio Items 50¢ a day $5
OhioLINK Items 50¢ a day $5
WorldCat Items 50¢ a day $5

Patrons Excused from Fines

The following patrons are excused from fines:

  • Patrons 60 years of age and older
  • holders of Golden Buckeye Cards
  • active military and family (spouse and dependents)
  • homebound patrons served by the Outreach Services Department

Please note that all patrons are required to pay any fines or damages for Resource Sharing materials (SearchOhio, OhioLINK, etc.) and Express Books. In addition, all patrons are required to pay any charges for lost or damaged items.


Public Policy Manual

Download our Public Policy Manual for complete details on all library policies.



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Item Number of Renewals
OverDrive Digital Downloads 1
Console Games 3
DVDs 10
Express Books 0
Adult Books 10
Audiobooks 10
CD-ROM 10
Children’s Books 10
Magazine 10
Music CD 10
Playaway 10
Teen/YA Books 10
Art 10
Outreach Items 10

Renewing Materials

Most items may be renewed if another patron has not requested them. Please note the following exceptions.

  • Express books may not be renewed.
  • Print items obtained via Worldcat can be renewed one time; non-print items obtained via Worldcat cannot be renewed.

How to Renew Materials

You can renew materials online using My Account or call (937) 374-1396.

Public Policy Manual

Download our Public Policy Manual for complete details on all library policies.



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Ebooks



There is an ever-growing list of supported devices. For the most current information, visit the Compatible Ebook Devices page on the OverDrive website.



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Currently, ebooks cannot be downloaded using library computers due to software issues but can be downloaded from home or in the library using your own computer.



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For help on downloading library ebooks on to your ereader, visit the OverDrive Help website. Locate and select your ereader device in the “Get Started With…” section. Follow the instructions for your device.

We also offer step-by-step downloading guides on our OverDrive Digital Downloads page.



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You may check out up to 10 titles at a time.



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Yes, we have ebooks compatible with Amazon Kindle or the free Kindle Reading App. They’re available through our OverDrive Digital Downloads service.

To learn more, visit the Amazon Kindle help page.



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No, the library does not lend ereaders at this time. However, some locations have iPads available for use within the library.



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If an ebook you’ve checked out from OverDrive Digital Downloads is eligible for renewal, you’ll see the renew option appear on your bookshelf three days before that title is scheduled to expire.

You can only renew a borrowed ebook or digital audiobook if no one else is on the waiting list, and you can only renew one title at a time.

Learn more about renewing ebooks on the OverDrive Help site.



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You do not have to return an ebook at all. When your loan period is over, the ebook file will no longer work. You can then delete the file. However, if you finish an ebook before the loan period expires, you can return it early.

The process to return an ebook may be different for each device. For specific instructions, search the OverDrive Help website for “return titles” and locate instructions for your device.



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Ebooks, short for “electronic books,” are books with text and images in digital form that are read on computers or other devices, including smartphones and ereaders.



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An ereader is a portable electronic device used to read books in digital form (ebooks).



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Library Policies




We accept donations of materials. As many used items are not appropriate for inclusion in the library’s collection because of age, condition or duplication of materials already owned, the head librarians or their designee at each location will determine the acceptability of any donations for the Greene County Public Library.

We reserve the right to refuse any donations.

We do not assess the value of donations or gifts. Upon request, a receipt verifying the number of items donated will be provided.

Donations that are not added to the library collection are either given to the Friends group for sale at that location or sold by the Greene County Public Library in an ongoing or annual sale.

Other places in the community that may accept book donations include the Goodwill Easter Seals Miami Valley or The Salvation Army.

Locations Currently Accepting Donations

Location Phone Number
Beavercreek Community Library (937) 352-4001
Cedarville Community Library (937) 352-4006
Jamestown Community Library (937) 352-4005
Winters-Bellbrook Community Library (937) 352-4004
Xenia Community Library (937) 352-4000


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All Greene County libraries are closed in all departments on the following holidays:

  • New Year’s Day
  • Martin Luther King, Jr. Day
  • Memorial Day
  • Easter Sunday
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Eve
  • Christmas Day

When any of the above holidays other than Easter falls on a Sunday, the library is closed on the following Monday.

All Greene County community libraries will close at 5:30 p.m. on New Year’s Eve and on the Wednesday before Thanksgiving.



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Yes, the library may close or delay opening due to inclement weather or power outage. Closing information is posted to our website, Facebook Page, Twitter, and local television news stations.

If the library closes for the weather, due dates are backdated on the next day the library opens. Items are not due and no fines accrue on days when the library closes for inclement weather.



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The Internet Access Priorities Statement, shown below and included in the Public Policy Manual, outlines acceptable use of the Internet at the library.

The Internet Access Priorities Statement

By action of the Greene County Public Library Board of Trustees
October 9, 2002, revised 05/06/04; 01/12/05; 09/28/06

The Greene County Public Library is committed to providing its patrons with computer equipment and software necessary to completely fulfill all customer expectations with respect to the primary mission and functions of the Greene County Public Library. In this regard it our strongest priority to support and maintain the Library Webpage, the on-line catalog, and access to all other electronic reference data bases and software available on its computers.

In fulfilling our primary mission, the Greene County Public Library also maintains and makes available Internet access which a customer may utilize to access other Internet sites not directly related to the Library’s primary mission. While the Library and its staff are committed to making such access available, the Library cannot guarantee patron satisfaction in accessing these other sites with the same commitment and support provided to the delivery of our primary services.

Wireless Internet access is provided for Greene County Public Library patrons and guests. To access the Internet via wireless connection patrons must have a GCPL Library Card number. Guests may either obtain a library card or request a temporary library card number. There is no cost for this service. Printing is not available. Patrons are responsible for providing and configuring their own wireless equipment.

Therefore patrons utilizing these available ancillary services should do so with the knowledge and understanding that our staff must prioritize all customer requests for assistance within these parameters. A patron’s experience with web sites may vary and may be beyond the control of the Greene County Public Library and its staff.

Greene County Public Library is in compliance with the Children’s Internet Protection Act (CIPA). To the extent practical, technology protection measures (or ―Internet Filters‖) shall be used to block or filter Internet, or other forms of electronic communications, access to inappropriate information. Specifically, as required by CIPA, blocking shall be applied to visual depictions of material deemed obscene or child pornography, or to any material deemed harmful to minors.

Subject to staff supervision, technology protection measures may be disabled for adults over 17 upon proof of age or, in the case of minors, minimized only for bona fide research or other lawful purposes.

Acceptable Use Policy

  1. In order to use a workstation at the Greene County Public Library, a patron must
    – Have a current Greene County Public Library card
    – Register to use a workstation
  2. Non-cardholders must contact the librarian on duty for access to a workstation.
  3. The following uses of the Internet at the library are prohibited: illegal purposes, chat,and displaying graphics which may be reasonably construed as obscene.
  4. Users of the public workstations are responsible for their own choices. Parents and guardians are responsible for the use of these resources by their own minor children.
  5. Users of the public workstations shall not: misrepresent themselves as another person; attempt to modify or gain access to files, passwords, or data belonging to others; seek unauthorized access to any computer system; damage or alter software components of any network or database; upload information to a library computer’s hard drive; or modify any library screens or programs.
  6. The sending of any information, including name, address, and credit card numbers, via the Internet is at the sole risk of the user.
  7. The library reserves the right to charge for printing.
  8. Use of the Internet is on a first-come basis. Patrons may use the Internet computer for up to one hour in a session. A patron may have a maximum of two computer sessions per day.
  9. The copyright law of the United States (Title 17 U.S. Code) governs the printing of copyrighted material. The user of the public workstation is liable for any infringement.
  10. Information downloaded from the Internet may contain viruses. The library is not responsible for damage to a patron’s diskette or computer, or for any loss of data, damage, or liability that may occur from use of the library’s computers.
  11. The library reserves the right to end an Internet session at any time.
  12. Misuse of the library’s computers and/or the Internet will result in loss of library computer privileges.


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The Greene County Public Library system is the community connection to reading, lifelong learning, and personal and professional enrichment for people of all ages.

The Library maintains an open, unbiased environment and upholds the public’s right of access to information.

In support of this mission, the Library provides individualized assistance, community outreach, professional expertise, and current technologies for equal access to facilities, quality services, and materials in a variety of formats.



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Our Public Policy Manual contains the various policies of the library.



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The Greene County Public Library’s Records Retention & Disposition Schedule is available for download in the PDF format.

The schedule was approved October 12, 2011.



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The Greene County Public Library (GCPL) is an Ohio County District Library established for the benefit of the citizens of Greene County pursuant to Ohio Revised Code § 3375.19. We are honored to provide library services to the residents of Greene County in tandem with our community partners, including our Friends Groups and the Greene County Public Library Foundation.

Mission

The Greene County Public Library system is the community’s connection to reading, lifelong learning, and personal and professional enrichment for people of all ages.

Values

In support of our mission, we are committed to:

  • maintaining an open, unbiased environment
  • upholding the public’s right of access to information
  • providing individualized assistance
  • providing professional expertise
  • providing current technologies
  • provide materials and information in a variety of formats

Strategic Plan Goals

  • Create Young Readers
  • Stimulate Imagination & Satisfy Curiosity: Lifelong Learning
  • Visit a Comfortable Place

To learn more, download the Strategic Plan.



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My Account



To cancel a hold for an item you’ve requested:

  1. Log in to My Account.
  2. Click the “# requests (holds).” link.
  3. Click in the box in the cancel column to the left of the item you want to cancel.
  4. Click the “Update Lists” button.


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To ensure that email from the Greene County Public Library reaches your email inbox
(and not your junk mail or spam folder):

  • add library@library.gcpl.lib.oh.us to your address book
  • or, add library@library.gcpl.lib.oh.us to your accepted senders list

Additional details for popular email providers and email clients:

AOL
Add library@library.gcpl.lib.oh.us to your Address Book.
Or, add library@library.gcpl.lib.oh.us to your custom sender list.

Gmail
Add library@library.gcpl.lib.oh.us to your Contacts.

Hotmail/MSN
Add library@library.gcpl.lib.oh.us to your Contacts List.
Or, add library@library.gcpl.lib.oh.us to your Safe List.

Outlook 2003
Add library@library.gcpl.lib.oh.us to your Address Book.
Or, add library@library.gcpl.lib.oh.us to your safe senders list.

Yahoo!
Add library@library.gcpl.lib.oh.us to your Address Book.
Or, create a filter that sends email from GCPL straight to your Inbox.

Others…
If your email provider or email client is not listed, adding library@library.gcpl.lib.oh.us to your address book will most often ensure you receive our email notices.



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Forget your PIN? Well, it happens.

We can assign you a new PIN or you can create a new PIN online.

How to Create a New PIN Online

  1. Visit the My Account page.
    • Be sure to have your library card handy for your library card number.
  2. Click the Forgot your PIN? link
  3. Enter your last name and library card number in the form and click submit.
  4. Close the pop-up window and then check your email for a request to reset your PIN
  5. Click the link in the email
  6. Complete the form to reset your PIN

If your account does not have a valid email address, you may need to give us a call, send us an email, or stop at the check-out desk to get a new PIN.

If you haven’t created a PIN yet, you can assign yourself one the first time you log into My Account. Just type in the PIN you want at the login screen. The computer will recognize that you didn’t have a PIN yet and will let you assign yourself a PIN. This only works the first time you get a PIN.



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Yes, you can “freeze” a hold.

Use the freeze hold function when you are not ready to pick up an item. A frozen hold will continue to move up the list for that title but it will not be delivered until you unfreeze it. You cannot freeze a hold if copies of the title are available or if your hold is in transit or ready to pickup.

  1. Log in to My Account.
  2. Click the “# requests (holds).” link.
  3. Click in the box in the freeze column to the right of the item you want to place a freeze on.*
  4. Click the “Update Lists” button.

* If there is not a box to check, you cannot freeze that hold.



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If you are prompted to “Please make sure your browser allows per-session cookies” you must have cookies enabled to access My Account.

This requirement ensures your information is kept secure through the duration of your My Account session.

To learn how to enable cookies for your web browser, try this Google search – how to enable cookies.

Lastly, be sure that cookies are not being blocked by a third-party application you might have installed on your computer.



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If you’re repeatedly asked to log into My Account (or receive repeated messages that your validation has expired), this is generally a symptom of either not having cookies enabled in your web browser or a third-party application is blocking cookies on your computer.

Overview

In order to log into My Account, you must have your library card number and PIN.

Once you have authenticated with My Account, a cookie is set on your computer to indicate that you have successfully logged in. This cookie allows the library’s catalog to maintain your My Account session.

Thus, cookies are required to use My Account and must be enabled.

Learn how to enable cookies. You might also try to clear your cookies to fix this problem.


What’s a Cookie?

A cookie is a piece of text that a web server can store on a user’s hard drive. Cookies allow a website to store information on a user’s machine and later retrieve it. The pieces of information are stored as name-value pairs. Cookies are required for the library’s catalog to recognize that you have logged into My Account and helps to maintain your session.



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There may be a problem with email delivery (i.e. invalid/inactive email address, mailbox quota, message filtering, etc.).

Here are some helpful tips:

  • Is your email inbox full? Some servers will not accept email messages if a mailbox is full and out of storage space.
  • Ensure that the email address you use is an address that will accept our notices.

 



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Yes, you may pay fines and fees of at least $2.00 online through the My Account feature of the library catalog.

  1. Log in to My Account
  2. If you have fines and fees of at least $2.00, locate the “Pay Online” button for online payment
  3. Visa & MasterCard accepted.

We contract with a third party to manage this service and neither have access to, nor are responsible for, your credit card information if you choose to use this service.

Fines and fees can also be paid at any of our library locations.



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You have the option to save a list of all the items you have checked out in the past. To activate the reading history feature, you must “opt in.” A list of all of the items that you check out after that point will be saved within My Account. (Items that are checked out through SearchOhio or OhioLINK will not appear in this list.)

To opt in to your reading history:

  1. Log in to My Account
  2. Click on My Reading History
  3. Click on Opt In to save your reading history

To remove one or more items from your reading history:

  1. Click in the box for each item in the Mark column.
  2. Click Delete Marked.
  3. Or click Delete All to delete your entire reading history.
    (If you click Delete All or Opt Out, you will lose all of your reading history and will have no way to access that information again.)

To receive your reading history list in an email:

  1. Click Export Reading History
  2. Enter a valid email address
  3. Click Submit


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Library cardholders may renew their own materials online. All materials may be renewed except for materials with holds, materials on which you owe fines, and titles from OverDrive Digital Downloads.

  1. Log in to My Account.
  2. You will see a link marked “Items currently checked out” with the number of items you have checked out. Click the link to view the materials you have checked out.
  3. Select the materials you want to renew by checking the boxes in the RENEW column and then click the Renew Selected button. If you want to renew everything, click the Renew ALL button.

If you cannot renew items, a message will appear on the screen. If you are successful, a new due date will appear in the “STATUS” column. Always check the STATUS column for information on the success or failure of your renewal.

You can also renew materials via the telephone.



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The library offers 24-hour telephone access to your account when you have a PIN (Personal Identification Number). You can use your library card number and PIN to renew your materials, check your requests, and check on overdue materials 24 hours a day by calling

(937) 374-1396

You can also access your account online via My Account.



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To add or update your email address used for pick-up and overdue notices, please following these steps:

  1. Log in to My Account
  2. After logging in to your account, click the Update Email Address button
  3. Enter your email address in the form

Email address changes will be visible the next time you log in to My Account.

Need to update other parts of your account?
A librarian from your local library can assist you with updates to your library account including updates to your mailing address, telephone number, and email address.



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Supporting the Library



We’re a great library because of our many supporters! Here are some ways you can get involved.

Greene County Public Library Foundation

Foundation

For over a century, Greene County residents have enjoyed the educational and cultural benefits of library service. Library resources and usage have grown steadily, and today the library system consists of seven community libraries throughout the county.

The Library Foundation was established to provide a secure financial foundation that will ensure a legacy of excellence for the future. The Foundation does not replace tax money. Rather, it is intended to enhance the quality and range of library service beyond the level that is the responsibility of the taxpayer.

Learn how you can contribute towards the success of the library—visit greenelibraryfoundation.org.

Friends of the Library

Our Friends:

  • support events at the library such as author visits and programs for kids
  • help with book sales, bake sales, and other fundraising efforts
  • write letters to decision-makers in support of library funding
  • meet other people who love the library!

If you’d like to be a Friend of the Library, connect with your local Friends group or contact your community library.



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Discover a variety of ways you might enjoying volunteering at the library.

Special Events
Volunteers staff book sales and occasional special events, like parades, auctions amp; public programs.

In-Library Tasks
Volunteers can help by cleaning or straightening shelves & marking withdrawn materials from the collection. If you like gardening, some libraries have small flowerbeds.

Publicity
You could help distribute handouts around the county or help collate information packets or mass mailings.

Book Cleaning & Repair
We’ll be glad to teach you how to repair broken spines, torn book covers, loose pages, etc.

Shelf Reading
“Shelf Reading” means you go to the shelves of materials & determine if they are in their correct alphabetical or numerical order on the shelves.

Children’s Program Assistance
You can assist with set-up, craft making and cleanup.

Greene County Room
You could provide basic reference assistance to patrons in person or by phone, find books and materials for patrons, re-shelve materials and do shelf reading, tidy the research area, and help patrons who are using computer databases. You may also assist in genealogy classes, make obituary cards, file, or cut articles from area newspapers for the newspaper files.

Computer Assistant
You can share your knowledge of computer software and commands.

Policies and Procedures

If you are under 18 you must secure your parent or guardian’s permission to volunteer. When possible, you will be assigned activities matching your qualifications & interests. To help us place you in the right “job,” you will need to complete an application & return it to the library where you wish to volunteer. Please provide two references who aren’t related to you.

After the head librarian receives your application she or he will contact you to set up an informal interview. (You don’t need to be interviewed if you are interested in volunteering for special events such as book sales.) Then the head librarian will match you with available volunteer opportunities.

Upon your acceptance as a volunteer, you’ll get a brief orientation to the library. Training for your specific duties will be provided when necessary. As stated in Section 109.575 of the Ohio Revised Code, you may be fingerprinted if you have regular and unsupervised access to children.

Volunteer Application

Please fill out the volunteer application and return it to your local library.



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Using the Library



If you would like to change or update your postal mailing address, visit the circulation desk at your local library to request the change.



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You must come to the library to be issued a full-service library card.

However, for immediate access to our research databases and to request up to two items, Ohio residents can create a library account and register as a temporary online patron.

  • On your first library visit, bring with you something that can verify your address: e.g. photo I.D.
  • Your library card enables you to borrow materials from any Greene County Public Library location.
  • Library cards must be renewed annually.
  • There is no cost for Ohio residents to get their first library card.

If you are not a resident of Ohio, you can apply for a library card with a $25 annual fee. Learn More



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Sorry for your trouble. We use locking DVD cases to help prevent theft of our materials. If you checked out a DVD that didn’t get unlocked by mistake, please return it to your local library for assistance in unlocking it.



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Report a lost or stolen card to the library as soon as possible. You’re responsible for items checked out on your card up to the time your card is reported lost or stolen.

A replacement card costs $1.



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Non-residents of Ohio can apply for a library card*. There is a $25.00 annual fee and a photo ID will be required to process your request.

Please submit the non-resident library card application below or visit one of our locations to register in person. If you’re a resident of Ohio, please complete the Ohio resident application form.

*Not all digital collections and research resources are available to non-residents of Ohio, such as OverDrive.

 

Non-Resident Library Card Application

  • Tell us about yourself

  • Contact Information

  • Statement of Responsibility
    I verify that the above information is correct and I assume financial responsibility for materials borrowed on any card issued from this application. I agree to pay a $25.00 annual fee for a non-resident library card.

    Payment instructions will be sent via email 1-2 business days after you submit your request.

  • This field is for validation purposes and should be left unchanged.


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No. We do not offer notary public services at the library.

Most banks and financial institutions offer notary services to their account holders.

A searchable database of Ohio notaries is available from the Ohio Secretary of State that offers a notaries search service to locate Ohio notaries and specific information, including names, dates of commission and expiration, addresses, counties of residence and commission numbers.



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We deliver notices about your account activity by phone, email or mail.

The following account activities typcially generate a notice:

  • when an item is available for pick up
  • when an item is coming due soon
  • when an item is overdue

You can choose how you want to receive notices at the check-out desk or by calling your library.



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No. We do not offer passport application services at the library.

Official information about U.S. Passports is available from the State Department website.

To find the nearest location to apply for a passport use the Passport Acceptance Facility Search Page provided by the U.S. Department of State.



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The printing charge is 15 cents per page.

You may bring your own paper and envelopes or use library supplied paper. The printing charge regardless of whose paper is used remains 15 cents per page.



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First, we’re sorry the item you’ve checked out is damaged. Please report the problem to your local library’s circulation staff when you return the disc so that we can repair it or order a new copy. We would also like to help you request a copy that does work.

Keeping our materials in good working order is important to us. We use resurfacing machines that clean and repair scratched DVDs and CDs. We repair thousands of discs a year. Some discs can be damaged beyond repair, especially if they are cracked, and we discard those – but we find that we can repair over 90 percent of our damaged discs. Thanks for your help in reporting these issues to us.



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If you have an item you would like the library to purchase you can send your suggest to us using the contact form. Select “Suggest a Purchase” as the subject of your message.



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The library offers 24-hour telephone access to your account when you have a PIN (Personal Identification Number). You can use your library card number and PIN to renew your materials, check your requests, and check on overdue materials 24 hours a day by calling

(937) 374-1396

You can also access your account online via My Account.



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