FAQ's tagged with: freeze

Yes, you can “freeze” a hold.

Use the freeze hold function when you are not ready to pick up an item. A frozen hold will continue to move up the list for that title but it will not be delivered until you unfreeze it. You cannot freeze a hold if copies of the title are available or if your hold is in transit or ready to pickup.

  1. Log in to My Account.
  2. Click the “# requests (holds).” link.
  3. Click in the box in the freeze column to the right of the item you want to place a freeze on.*
  4. Click the “Update Lists” button.

* If there is not a box to check, you cannot freeze that hold.

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